Aelia - News badge

Important news about Currency Switcher for Easy Digital Downloads

At Aelia, we aim to offer the best quality of products and services to our customers. We review our performance on a regular basis, and prepare a strategy to ensure that the high standards we set are met, or exceeded. One of the steps of the performance review is the analysis of areas that need improvement, as well as products that, for any reason, aren’t performing as well as expected. When such products are identified, we review past performance and take one of the following course of action, for each product:

  1. Evaluate the market demand of the product, as well as the challenges that may arise in the future, in relation to the product support.
  2. Compare the demand with our available resources, to ensure that we can dedicate sufficient time, to each product, to offer consistent results in terms of quality.
  3. Depending on the result of #2, take one of the following actions:
    1. If the demand is sufficient and can be met by our existing resources, adjust their allocation accordingly.
    2. If the demand is sufficient, but we have insufficient resources, prepare a plan to increase our availability.
    3. If the demand is insufficient to cover the resources dedicated to the product, we try to transfer it to a 3rd party who might be interested in it. In some cases, we might have to retire the product altogether.

During the reviews performed between 2018 and 2020, we identified a couple of products that have been underperforming. One of them appeared in each analysis, and it’s our Currency Switcher for Easy Digital Downloads. The market demand for that solution didn’t grow as we expected, despite our efforts. In addition to that, the demand for our WooCommerce solutions grew significantly, to the point that they become the main focus of our business. As a result, we find ourselves in the difficult position of not being able to dedicate sufficient resources to Easy Digital Downloads, and the Currency Switcher we developed for it.

Future plans for the EDD Currency Switcher

Through the course of 2020, we contacted a couple of parties who showed interest in the possibility of acquiring our Currency Switcher for Easy Digital Downloads and maintain it in the future. Although we’ve been asked not to disclose their names, we’re currently discussing with them how the transfer could take place, as well as the work involved in promoting, maintaining and supporting the existing solution. We hope that we can reach an agreement soon, so that the EDD Currency Switcher can continue to exist under another brand. Of course, we also have to take into account the possibility that the negotiations might fail. In such case, we will have to retire the Currency Switcher for Easy Digital Downloads.

Effective immediately, we will no longer be able to offer new or renewal licences, for the EDD Currency Switcher. Of course, we will keep providing support to all the customers with an active licence, until the end of their subscription. We will also release maintenance fixes, but we won’t release major updates for the plugin.

This was a difficult decision to take, but we came to the conclusion that we have to focus on what we can do best, to ensure that we can keep our offers to the high standards that our customers have come to expect from us. Our business evolved almost exclusively around solutions for WooCommerce, and we would like to hand over the portion related Easy Digital Downloads to someone who can dedicate to it the time it deserves.

Summary (tl;dr)

  1. Our performance reviews indicated that our Currency Switcher for Easy Digital Downloads has been underperforming.
  2. Due to the low demand and resource availability, we’re no longer in the position to dedicate sufficient attention to the EDD Currency Switcher.
  3. We’re currently discussing the possibility of transferring the EDD Currency Switcher to another developer who can keep maintaining it. Should the negotiations be unsuccessful, we will have to retire the product.
  4. We will keep supporting the EDD Currency Switcher for customers who have an active licence. We won’t be able to offer new licences, or renew existing licences.
  5. For the time being, we will only release maintenance updates for the EDD Currency Switcher. We don’t plan to release any major update. The last version of Easy Digital Downloads supported by the Currency Switcher will be 2.9.x.

What to do if you’re using the EDD Currency Switcher

If you are purchased a licence for the EDD Currency Switcher, you have a couple of options

  1. You can keep using the EDD Currency Switcher. The plugin is still working fine and, as anticipated, we will honour existing licences until their expirations, and keep providing support and bug fixes. If the negotiations with the 3rd party developers will be successful, they will take care of updating the Currency Switcher in the future and provide the support service afterwards.
  2. You can keep using the EDD Currency Switcher, while planning the switch to an alternative solution. You can find a list of the available extensions on the Easy Digital Downloads website: https://easydigitaldownloads.com/3rd-party-extensions/
  3. If you have some developers who can take care of technical aspects, you can  keep using the EDD Currency Switcher, and they can maintain it for you. All our code is 100% open source and documented, to make it easier for other developers to work on it. If they have any questions, they can also contact us directly. We’re always happy to share our knowledge and experience.
  4. If you purchased your licence on or after the 1st of September 2020, you can request a full reimbursement. Since this is an extraordinary scenario, we extended our money back guarantee for the EDD Currency Switcher, so that you will have time until the 31 December 2020 to avail of such option.

Of course, if you have any question about the Currency Switcher for Easy Digital Downloads, or the support plans, please feel free to contact us. We will be ready to answer and clarify any doubt you might have.

If you’re a developer and you think that could be interested in acquiring our product, we would also invite you to get in touch. We will be happy to share all the information about the product, and discuss with you the terms of the transfer. 👍

The Aelia Team

Aelia - Product update badge

WooCommerce Prices by Country – Improved import/export integration

WooCommerce Prices by Country – What’s new

The Prices by Country plugin for WooCommerce has been updated to version 1.8.6.180416. This update brings the following improvements and fixes:

  • Improved support for WooCommerce’s native import/export features. This will make it easier to import and export the regional prices and the products’ regional availability settings.
  • Optimised logic to determined when the user’s billing and shipping country loaded from the user meta should be overridden.

How to get latest version

New customers

Simply place your order and you will get the latest version.

Existing customers

You should be able to download the updated file using the link you received with your order. If the link doesn’t work, please contact Support to receive the latest version. Thanks.

Aelia - Product update badge

WooCommerce Prices by Country – Multiple improvements

WooCommerce Prices by Country – What’s new

The Prices by Country plugin for WooCommerce has been updated to version 1.8.4.180111. This update brings the following improvements and fixes:

  • Added option to disable the pre-population of billing and shipping country at checkout. This will help preventing conflicts with 3rd party plugins that might try to perform the same operation.
  • Fixed bug that prevented the purchase of grouped products in some circumstances.
  • Added logic to set the active country when the billing or shipping country is changed in the My Account page.
  • Tweak – Added filter to allow changing the selected country dynamically.
  • Tweak – Improved support for native product export feature, to ensure the exporting of the prices by country associated to products. Note: this feature requires WooCommerce 3.2.2 or newer.

How to get latest version

New customers

Simply place your order and you will get the latest version.

Existing customers

You should be able to download the updated file using the link you received with your order. If the link doesn’t work, please contact Support to receive the latest version. Thanks.

Aelia - Product update badge

WooCommerce Tax Display by Country – Maintenance release (WooCommerce 3.2.x and “keep prices fixed” option)

WooCommerce Tax Display by Country – What’s new

The Tax Display by Country plugin for WooCommerce has been updated to version 1.9.8.171023. This update brings the following improvements and fixes:

  • Fixed bug affecting the “keep product prices fixed” feature. The bug was introduced in WooCommerce 3.2.x, due to an unexpected change in the tax calculation logic. The glitch affected the calculation of cart subtotal, which was calculated incorrectly. Specifically, the first product having its price fixed, while next products would have taxes added or removed to their price, depending on customer’s address. This update includes a workaround to make sure that product prices will remain fixed in WooCommerce 3.2.x.

How to get latest version

New customers

Simply place your order and you will get the latest version.

Existing customers

You should be able to download the updated file using the link you received with your order. If the link doesn’t work, please contact Support to receive the latest version. Thanks.

Aelia - Product update badge

WooCommerce Tax Display by Country – Multiple improvements

WooCommerce Tax Display by Country – What’s new

The Tax Display by Country plugin for WooCommerce has been updated to version 1.9.7.170912. This update brings the following improvements and fixes:

  • Added support for the new “hashed fragments” used by the minicart since WooCommerce 3.1.2. This will ensure that the minicart displays the correct prices when the country changes.
  • Added logic to preserve customer’s city and postcode, if set.
  • Improved logic used to detect customer’s country and province in WooCommerce 3.0 and newer.

How to get latest version

New customers

Simply place your order and you will get the latest version.

Existing customers

You should be able to download the updated file using the link you received with your order. If the link doesn’t work, please contact Support to receive the latest version. Thanks.

Aelia - Product update badge

WooCommerce Prices by Country – Fix for “stale” minicart prices

WooCommerce Prices by Country – What’s new

The Prices by Country plugin for WooCommerce has been updated to version 1.7.18.170912. This update brings the following improvements and fixes:

  • Added support for the new “hashed fragments” used by the minicart since WooCommerce 3.1.2. This will ensure that the minicart displays the correct prices when the country changes.

How to get latest version

New customers

Simply place your order and you will get the latest version.

Existing customers

You should be able to download the updated file using the link you received with your order. If the link doesn’t work, please contact Support to receive the latest version. Thanks.